30 day risk free in home trial
Free Returns – Guaranteed!
At Electrohome, we want to make sure you are completely satisfied with our products.
We're so confident you'll love your Electrohome product, we offer a 30 Day Risk Free in Home Trial period within the contiguous United States and Canada. If, for any reason, you're not satisfied with your purchase, simply return it within the trial period for a full refund. We’ll even cover the return shipping!
*Prepaid return shipping available only in the contiguous United States and Canada.
Choosing Your Product
Our in-house Electrohome experts are here to help choose the product that’s right for you! Visit our online SUPPORT CENTER for helpful videos and articles, email, live chat or call us within the United States and Canada at 1-855-769-4737 or 1-905-353-0732 internationally* and we will be happy to help!
Our team is in office Monday-Friday, 9:15am-4:15pm EST.
*International usage charges may be applied by your phone provider.
The Return Process
If you are not completely satisfied with your purchase within 30 days of receiving your product, please CONTACT US to set up your Return Authorization.
Once your Return Authorization is set up, we will email you instructions on how to send back your product, along with a prepaid electronic shipping label for orders shipped within the contiguous United States and Canada.
Please Do Not Throw Away Your Product’s Original Packaging.
Please keep your product’s original packaging, as it is designed to prevent any damage during shipment. Our products are packaged specially to protect them from any damage during shipping, and without this packaging the return shipment could get damaged, voiding the refund.
Please return all original components that came with your product.
When your product is received at our warehouse, it is tested for defects and inspected to ensure that it is in original condition. Once the inspection is complete, Electrohome will issue a refund for your original purchase price. Refunds are generally completed within 3-5 business days after receiving your product at our warehouse. Please allow for an additional 2-4 business days for the refund to appear on your original method of payment.
Please Note: Returned products will become ineligible for refund if the item is not shipped back in original condition. Refunds will not be issued for products that have been damaged, altered, or abused or have been connected to incompatible voltage.
The Electrohome 30 Day Risk Free in Home Trial only applies to purchases made direct from Electrohome.com within the United States and Canada.